In the section of Charter communications, Spectrum is responsible for providing cable TV services to over 40 million people all over the nation of the US. Spectrum is not only responsible for the provision of cable TV services but also the Internet as well as home phones. The most significant advantage with Spectrum is that they do not have contracts to bind their customers down. The customers are free to leave the service of Spectrum whenever they want, and they do not have to pay a termination fee. Furthermore, Spectrum also has a 30-day money-back option. If you do not like the services or Spectrum, you can cancel the subscription within 30 days and get the money back.
The customers often complain that the television packages are a little high-priced. However, there are many perks to balance out the expensive rates. Another problem the customers are facing is with customer service. The customer service section of Spectrum leaves much to be desired. However, customers living on the western side have expressed higher satisfaction levels.
Spectrum offers three different TV plans to its customers. These are:
Spectrum TV select
- The price of this plan is $45 per month.
- In this plan, you will be availing of over 125 channels.
- The popular channels available with this TV plan are Nickelodeon, ABC, Cartoon Network, ESPN, HG TV fox.
Spectrum TV silver
- The price of this plan is $65 per month.
- With this plan, you will be able to avail yourself of 175 channels.
- The popular channels with this network are Disney XD, NBA TV, NFL Network, MLB, Nick Jr.
Spectrum TV gold
- The price of this plan is $85 per month.
- In this plan, you will be able to avail of over 200 channels.
- The popular channels available with this plan are EPIX, BBC World, boomerang, Starz, HBO.
Spectrum also offers Spectrum español for Spanish-speaking customers.
Spectrum TV versus DIRECTV
When Spectrum TV services have been compared with their competitors, experts said Spectrum is good but may not be the best one you can avail. The good part is that the channel packages of Spectrum do not exclude anything, so you will be able to access your favorite networks and all the premium channels. However, Spectrum does not offer any exclusive options either. If you choose to opt for DIRECTV, you will have a sports package exclusive to DIRECTV. The sports package is referred to as NFL Sunday Ticket. It has fantasy football. This feature allows customers to recap the games in a commercial-free manner and even allows customers to watch out-of-market games. A similar feature is absent in Spectrum.
Spectrum does not provide any details beforehand when it comes to the DVR system. However, the competitors of Spectrum boast that their DVR systems can easily integrate apps like Netflix and allow customers to record 16 shows at one go. As for the competitors, their DVR services can also store 300 hours’ content. Therefore, if you opt for Spectrum, the DVR services may also leave something desired.
However, the problem with the competitors is that most of them offer low prices when customers opt for the contract options. The downfall of the contract option is that customers cannot leave the services before the contract period is over. If the customers choose to leave the services before the contract period ends, the customers will have to pay a termination fee. With Spectrum, there is no contract and thus no termination fee involved. Customers are free to leave anytime they want without having to pay anything.
Advantages of Spectrum
- No contract option is available
- Multiple perks options are available
- High availability
Disadvantages of Spectrum
- DVR equipment is basic
- Customer service leaves much to be desired.
Bundling options
With Spectrum, you can easily bundle up your services. Suppose your household requires an Internet connection, TV cable services, and home phone service. Why opt for three different TV, cable, and Internet services when you can opt for all three in one package? These are the bundling options of Spectrum. You can bundle up your TV cable, Internet, and home phone service in one neat package and pay a meager amount per month.
Another standout feature of Spectrum is the money-back guarantee. If you are unhappy with Spectrum’s services, you can easily cancel the services without any termination fees or penalties. Furthermore, you will also get your money back if you choose to cancel the service within 30 days of signing up with Spectrum. The plans of Spectrum are also available without a contract. Thus, if you live in a temporary situation, Spectrum is the best option for you. Whether in the military or a student, having a TV service that does not bind you down for a year or two is a good option.
0 comments